1. Who We Are

This website is operated by Daria Malich – Executive Health & Resilience Coaching.
We provide personalised coaching services designed to support health, resilience, and leadership performance.

Contact: privacy@dariamalich.com

2. Important Disclaimer

We are not a medical provider. Our services are coaching-based and intended for educational and developmental purposes only. While we may review wellbeing or performance data you choose to share, this is not medical advice, diagnosis, or treatment. Clients are responsible for consulting qualified healthcare professionals regarding any medical concerns.

3. Data We Collect

We may collect and process the following categories of data:

• Identity & Contact Data: Name, email, phone number, professional role, and other details you provide when registering or applying for services.

• Programme Data: Information you submit during coaching, including progress check-ins, self-assessments, and reflective exercises.

• Sensitive Data (Health-Related): If you choose to share health, lifestyle, or performance metrics (such as sleep, recovery, stress, wellbeing, or other indicators), this will only be processed with your explicit consent.

• Technical Data: IP address, browser type, device information, and cookies (see Section 7).

• Engagement Data: Information about how you use our website, digital tools, and coaching resources.

4. How We Use Your Data

We process personal data only when necessary and for lawful purposes, including:

• Delivering coaching services and tailoring programmes.

• Monitoring progress and producing personalised reports.

• Sending reminders, updates, and relevant communications.

• Meeting contractual, financial, and legal obligations.

• Analysing aggregated trends to improve services (without identifying individuals).

We do not sell, rent, or trade your data.

5. How We Handle Sensitive Data

• Any wellbeing or performance data you share is treated as confidential and sensitive.

• We will never process this data without your explicit consent.

• Access is limited strictly to authorised team members who require it to deliver your programme.

• Sensitive data is encrypted and securely stored.

• We will not share sensitive data with third parties except:

• if legally required,

• with your written permission, or

• to protect your vital interests (e.g., serious risk of harm).

6. Data Sharing

We may share limited data with carefully selected third-party service providers who enable us to deliver services (for example: secure cloud platforms, communication systems, and payment processors).

• These providers are bound by strict confidentiality and data protection obligations.

• We do not disclose details of our internal systems or methods to external parties.

• Providers are prohibited from using your data for their own purposes.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember user preferences.

• Enable essential website functions.

• Collect anonymous statistics to improve services.

You can disable cookies in your browser settings, though some features may not work correctly.

8. How Long We Retain Data

• Client programme data: up to 3 years after completion, unless required longer for legal obligations.

• Financial and contractual records: retained as required by law.

• Website comments and technical data: retained as necessary for functionality, security, or analytics.

After retention periods expire, data is securely deleted or anonymised.

9. Your Rights

You have the right to:

• Access your data.

• Request correction of inaccurate or incomplete data.

• Request erasure of data (where legally permitted).

• Withdraw consent for sensitive data at any time.

• Restrict or object to certain types of processing.

• Request data portability (transfer of your data to another provider).

Requests can be made via info@dariamalich.com.

10. Security of Your Data

We take robust measures to protect your information, including:

• Encryption in transit and at rest.

• Access restricted to authorised personnel.

• Regular security monitoring and review.

However, no system is 100% secure. By using our services, you acknowledge the inherent risks of transmitting data online.

11. International Transfers

Some service providers may process data outside your country of residence. Where transfers occur, we ensure adequate safeguards (such as Standard Contractual Clauses) are in place.

12. Limits of Liability

We will take all reasonable steps to safeguard your information. However, we are not responsible for:

• Data you choose to share publicly (e.g., in group settings or comments).

• Risks inherent in internet communications outside our control.

• Misuse of your data by third-party services you independently connect or authorise.

13. Updates to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The current version will always be available at dariamalich.com.